Tuesday, May 30, 2006

Bangaloreans !! Beware of HATHWAY broadband

I am one of the most troubled customer of SICKEST connection called Hathway.
I took Hathway, broad band connection in Bangalore, HSR layout, just 10 days back.
Dont know, what magic, first two days, it worked. After that, everyday, we call up their customer service, cos there is no signal at all. From the second, day, we call them up almost three times a day, requesting, begging, threatening, pleading....hmmmmmmm NOWAY. .......They are stubborn, that, they will not provide what they promised, not even 10 kbps forget 256 kbps, once they received the payment. I wonder they have some tie up with BSNL or any land line, the number of calls they get to their customer service, they might get commission......probably that is their income.

Bangaloreans !! Beware of HATHWAY broadband. They will put up stalls in ur street having all the marketing gimmicks. Finaly, U will end up repenting , .... only to look at the modem and blink, whether it will blink......or not !!!

Better to go for good ones, even though cost may be higher. !!! HATH WAY -- IS -- WRATH WAY

Tuesday, May 23, 2006

Hathway is worse than hopeless.

Yes, Kmu, I agree with all that. Hathway is worse than hopeless. They dont help and they dont care. I hope they read all these threads. I am sure they must be knowing about this site. Look at BSNL website, they give an email of all persons, right from CMD down to the last person. Hathway people do not even let you meet the people at higher end. They just play catch catch with you like a ball, tossing here and there all the time, and of course, eat up all your money. That's the thing they will take with both hands spread out. And when it comes to service and responsibility, such words are not there in their dictionary.