hathway
hathway suckkkkkkkkkks!!!
Wednesday, June 21, 2006
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18 Comments:
My account no is 102658 i have shift my office so can u change my connction my contact no. is 22883851 and my new add is oberai tower shop no 15 shopping center nariman point mumbai
Notice before approaching Consumer forum / Court against M/S. Hathway Datacom Private Ltd. Bangalore for poor customer service and claim for loss of my internet hours and mentally agony undergone.
From, January 16th 2008
Mr. G.Rajaram,
#131, swgath lakshimkrupa,
Flat No. F2, Vinayaka layout, vijayanagar 3rd stage,
Bangalore-560040. 9900699114/9945400260
To,
M/S. Hathway Datacom Pvt. Ltd.
#25, five jewels, Saunders road, Frazer town,
Bangalore-560005.
Dear Sir,
Subject: Notice for poor customer care and non-installation of internet connection after accepting required fees.
Ref: Receipt 17225/ check no. 695104 Vijaya Bank Rs. 1966.00
With reference to the above subject I have duly registered for Broadband connection by paying an installation charge of Rs.1966.00 bearing check no.695104 Vijaya bank Bangalore on 22nd November 2007 which is duly cleared from my account. Receipt No. 17225
It’s almost 50 days and there is no service from hathway and my repeated attempt to contact customer care in Bangalore is of no use as they will just take the contact no. and there is no call back on any attempt.
Cont…..d
This is a case of poor customer care and If there is no response from your side in another 7 working days you can treat it as a notice before me approaching consumer forum for claiming damages against M/S. Hathway Datacom pvt. Ltd for necessary claim for the following:
1. Non-installation of connection
2. No service after accepting money from Hathway
3. My visit to office to hatchway office and telephone charges
4. Mental agony undergone with customer care.
5. Loss of 50 days internet hours due to Hathway
Thanking you, yours faithfully
(G.Rajaram)
Hathway is bad..... I amde a wrong choice of going into Hathway... VERY VERY BAD SERVICE
Hi Friends
I am from Visakhapatnam. I called hathway guys for internet connection for which they came immdtly and took ccheck for three months and installed modem and router and provided connection and i used it for one day and the very next day we got effected with cyclone and connections were gone and understanding the situation i waited for a month for them to restore the connection but in vain. None of their local representatives respond or they r least bothered to call back or respond to calls. I took the connection on Oct 9th and till date my connection was not restored. Hopeless and worst customer support at vizag. My acct id. is 1188283. I hope some top guys see this comment and take the necessary action and get back my connection. Shame on hathway.
Hi Friends
I am from Visakhapatnam. I called hathway guys for internet connection for which they came immdtly and took ccheck for three months and installed modem and router and provided connection and i used it for one day and the very next day we got effected with cyclone and connections were gone and understanding the situation i waited for a month for them to restore the connection but in vain. None of their local representatives respond or they r least bothered to call back or respond to calls. I took the connection on Oct 9th and till date my connection was not restored. Hopeless and worst customer support at vizag. My acct id. is 1188283. I hope some top guys see this comment and take the necessary action and get back my connection. Shame on hathway.
Hi Friends
I am from Visakhapatnam. I called hathway guys for internet connection for which they came immdtly and took ccheck for three months and installed modem and router and provided connection and i used it for one day and the very next day we got effected with cyclone and connections were gone and understanding the situation i waited for a month for them to restore the connection but in vain. None of their local representatives respond or they r least bothered to call back or respond to calls. I took the connection on Oct 9th and till date my connection was not restored. Hopeless and worst customer support at vizag. My acct id. is 1188283. I hope some top guys see this comment and take the necessary action and get back my connection. Shame on hathway.
Hi Friends
I am from Visakhapatnam. I called hathway guys for internet connection for which they came immdtly and took ccheck for three months and installed modem and router and provided connection and i used it for one day and the very next day we got effected with cyclone and connections were gone and understanding the situation i waited for a month for them to restore the connection but in vain. None of their local representatives respond or they r least bothered to call back or respond to calls. I took the connection on Oct 9th and till date my connection was not restored. Hopeless and worst customer support at vizag. My acct id. is 1188283. I hope some top guys see this comment and take the necessary action and get back my connection. Shame on hathway.
Worst customer support at Visakhapatnam. Very horrible response to a complaint.
i paid 3K on Oct 8th and till date except for one day never used the net.
Shame and useless hathway and i really dont' know whether the chairman and directors look into these comments and respond or take severe action. Othrwise Hathway will be vanished.
This comment has been removed by the author.
Hi
I took a Hathway connection on 18th April after many discussions with the concerned people and after a confirmation from there side that the connection will be hassle free and good connectivity.That evening till next morning connection was cut off and after repeated called to the customer care on 19th morning the connection was restored again it was cut off.Then the engineer came in the evening and did something to rectify the problem.
I was given an old router which was in some other person's name.When I made a complain about this they changed the router on 20th.
Today is 07 May.at and there is no net connection.I had to make many calls and still I am not able to login .I had to attend interviews via Skype and because of this problem precious time is lost and we are facing many difficulties.
We are tired of making repeated requests.Whenever I call customer care says now onwards they won't give a chance to complain.But till now the issue is not rectified.
I am waiting for a response from your side to take further action from our side
Waiting for appropriate action from your side
Nisar.R.V
I have complained many times abt connectivity issues.Now also the issue is not resolved to my satisfaction.I dont have any plans to complain to you further.I have paid the money for the services and extra also.I request you to rectify the issue or give the money back.Or else i will be forced to approach consumer court
Hi
I took a Hathway connection on 18th April after many discussions with the concerned people and after a confirmation from there side that the connection will be hassle free and good connectivity.That evening till next morning connection was cut off and after repeated called to the customer care on 19th morning the connection was restored again it was cut off.Then the engineer came in the evening and did something to rectify the problem.
I was given an old router which was in some other person's name.When I made a complain about this they changed the router on 20th.
Today is 07 May.at and there is no net connection.I had to make many calls and still I am not able to login .I had to attend interviews via Skype and because of this problem precious time is lost and we are facing many difficulties.
We are tired of making repeated requests.Whenever I call customer care says now onwards they won't give a chance to complain.But till now the issue is not rectified.
I am waiting for a response from your side to take further action from our side
Waiting for appropriate action from your side
Nisar.R.V
I have complained many times abt connectivity issues.Now also the issue is not resolved to my satisfaction.I dont have any plans to complain to you further.I have paid the money for the services and extra also.I request you to rectify the issue or give the money back.Or else i will be forced to approach consumer court
Hi
I took a Hathway connection on 18th April after many discussions with the concerned people and after a confirmation from there side that the connection will be hassle free and good connectivity.That evening till next morning connection was cut off and after repeated called to the customer care on 19th morning the connection was restored again it was cut off.Then the engineer came in the evening and did something to rectify the problem.
I was given an old router which was in some other person's name.When I made a complain about this they changed the router on 20th.
Today is 07 May.at and there is no net connection.I had to make many calls and still I am not able to login .I had to attend interviews via Skype and because of this problem precious time is lost and we are facing many difficulties.
We are tired of making repeated requests.Whenever I call customer care says now onwards they won't give a chance to complain.But till now the issue is not rectified.
I am waiting for a response from your side to take further action from our side.
My account number is 1321229.
My name is NISAR R V.
Mobile number.9901078080
Waiting for appropriate action from your side
Nisar.R.V
I have complained many times abt connectivity issues.Now also the issue is not resolved to my satisfaction.I dont have any plans to complain to you further.I have paid the money for the services and extra also.I request you to rectify the issue or give the money back.Or else i will be forced to approach consumer court
very bad experience
Hathway net ekdam third class Mene bahut complain ki he there is no response from company Surat se hu
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